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What pak345 Does With Your Personal Information

When you open an account with us, you share personal details — your name, contact info, and payment method whether that is JazzCash, Easypaisa or Raast.

Account data handled securelyJazzCash, Easypaisa, Raast payment data protectedYour rights to access and deleteNo data sold to third parties
pak345 What pak345 Does With Your Personal Information
HOW WE PROTECT IT

Our Approach to Data Security and Retention

Account security at pak345 is built around a few straightforward practices. Your password is stored in encrypted form — we never see it in plain text. Session authentication uses OTP verification tied to your registered mobile number, so even if someone has your password, they cannot log in without your phone. Payment data from JazzCash, Easypaisa and Raast transactions is retained only as long as needed for accounting and fraud-review purposes. We do not hold payment credentials directly — those stay within the payment processors' own secure environments.

Cookie Controls

We use session and analytics cookies. You can block non-essential cookies through your browser settings. Blocking them does not prevent account login but may affect how the lobby loads.

Data Retention Period

Account data is kept for as long as your account is active and for a period after closure as required by applicable law. You can request early deletion where local rules permit it.

Third-Party Access

Only payment processors — JazzCash, Easypaisa, Raast — and fraud-prevention services receive any part of your data, and only the minimum needed to do their job.

Account Security Steps

OTP login, encrypted password storage and session timeout after inactivity all work together to keep your account accessible to you and no one else.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal information we hold on your account, reach out through any of the channels below. We aim to respond to data-related requests within the timeframe required under applicable law. For payment-related data queries — such as records tied to a JazzCash or Easypaisa transaction — include your account ID and the transaction reference in your message so we can locate the record quickly.

Email Support Send your data request to our support email with your account ID. We handle privacy queries separately from general account help to keep response times focused.
Live Chat Open the live chat window in your account dashboard to speak directly with a support agent. Useful for quick questions about what data we hold or how a payment record appears.
Account Settings Some data changes — like updating your phone number or email address — can be done directly inside your account settings without contacting support at all.

Common Questions About This Privacy Policy

These are the questions we hear most often from people who want to understand how their data is handled. If your question is not covered here, reach out through live chat or email and we will give you a direct answer.

We collect your name, email, phone number and date of birth at registration. Payment activity via JazzCash, Easypaisa or Raast adds transaction references to your account record.

Yes. Send a data access request to our support email with your account ID. We will compile what we hold and send it to you within the period required under applicable law.

Only with payment processors — JazzCash, Easypaisa, Raast — and fraud-prevention services. No personal data is sold or shared with advertisers or unrelated third parties.

We retain it for the period local law requires after closure. You can request early deletion where applicable law in Pakistan allows us to act on that request.

Basic changes like email or phone number can be made in account settings. For identity documents or payment-linked details, contact support via live chat or email with your account ID.

We use session cookies for login and analytics cookies to understand lobby usage. You can block non-essential cookies in your browser. Your account login still works either way.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.